12/16/2023 0 Comments I love it when a plan comes togetherOn Thursday Alex sent me a box of brownies. It was fabulous to get such constructive, useful straight talking from someone I know and respect. We had a great conversation that focussed largely on how to grow my business. It’s easy to forget the art of conversation and writing, this minor bump in the road steered me in enjoyable directions (though if you’re reading this mister repair dude I’d really like it back soon, thanks). What’s so excellent about that? Well not much but a lack of readily available technology got me talking on the phone with folks and scribbling instead of typing. As a direct result they now have a happy customer, me, at least one more new customer, and hopefully a bunch of curious people keen to find out more about them. What’s so excellent about that? The company involved picked up on it via Twitter and engaged and went above and beyond the call of duty to fix things. On Monday I had a bit of a whinge about a poor customer experience. These two moments stood out for me in an aready outstanding weekend. This was in part a reference to my latest experiment where I’m teaching myself how to paint. It was lovely to meet you and I found your willingness to just have a go and learn new skills quite inspirational! Shortly after camp closed I dropped a line to a fellow camper to say thanks for the fun, great to meet you and all that. His feedback was magical and helped motivate me to lead a good 90 minute singalong later that evening. The following day one of my fellow campers referred to my playing the night before and he used the word magical. I lack confidence at times and this was one of those times. I just fiddled with a few tunes then someone stuck an Ipod on so I stashed the guitar. On the Friday evening I got my guitar out and tuned it then played for a while. I’m not going to mention names but I’m so motivated by these two things I can’t resist sharing them. Lots of high quality goings on happened and I want to tell you about two things which people said to me about me that were truly uplifting. The camp was a blast and I suggest you read Mel’s blog post about how she came to be involved.Įveryone who went contributed to the fun, the food and the fooling about – it felt like a real community gathering. The prosecco cork popped and we were on our way to a camping weekend near Croyde to which we and many others had been invited through connections made on Twitter. It exploded into life last Friday as Ailsa, Jose and I sat on the 12.06 train as it slid out of Paddington. The past week has been overwhelmingly excellent. Truth be told I did not plan everything that I’m about to tell you, but enough was planned to warrant trotting out the famous A Team saying.
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